This article was featured on TTOnline.org [Trinidad & Tobago Online]. For the last few years, #hashtags have migrated from Twitter and have spread their colonies across the social media networking world. They are very helpful for social media marketers who run promotions on social networks and it brings the world together in global conversations. However, not everyone is cognisant of how
Don’t you hate it when you ask a question and you don’t get a response? Yeah, I hate it too. However, customer service is not the first thing that comes to mind when you think about social media. Customer service is a key foundation element of social media and a key to its success. Most businesses have a public online
There are many social media 101 articles out there, but this is a comprehensive guide to the social media novice. Social Media Marketing is not rocket science, but there is a wrong and a right way to do it. The question most often asked is “are we doing this right?” Most of the time, the answer is ‘wrong’, and it’s
